Treatments, classes and tours — booked, capped and billed
A catalogue of bookable services with real capacity, practitioners, rooms and recurring schedules — charging to the counter or to the room.
SEE IT IN ACTION
Session capacity is enforced under a lock, so two cashiers cannot sell the same last seat.
OVERVIEW AND BENEFITS
A second catalogue, built like the first
Services mirror the menu: an offering, optional pricing variants, a resource to deliver it in, a person to deliver it, and a concrete session with a hard capacity. Booking one produces a folio charge.
Capacity that cannot be oversold
A class with twelve places sells twelve, even with three people booking at once.
Pay now or pay at delivery
Charge at booking, or defer the charge until the guest actually attends.
Consumables come off stock
Oils and materials attached to a service deduct from inventory when it is delivered.
WHY IT MATTERS
Spa revenue is the easiest revenue to lose
A treatment booked in a diary, delivered by a therapist and never written on a bill is pure loss. It is also invisible — nothing anywhere records that it happened.
4booking modes — instant, slotted, class, tour
2posting modes — at booking or at delivery
0treatments delivered without a charge
Illustrative figures — replace with measured results before publishing.
PRODUCT DETAILS
From the treatment list to the till
Everything a spa, a gym or a tour desk needs to sell time.
Service catalogue
Categories, services and pricing variants for durations or guest types.
Resources
Treatment rooms, bays and equipment with their own capacity.
Practitioners
The people delivering the service, with their own restricted role.
Recurring schedules
A rule that materialises concrete sessions nightly, idempotently.
Bookings & attendees
Multi-seat bookings with a named attendee manifest per booking.
Cancellation windows
Free cancellation inside the window, an automatic fee outside it.
Walk-in and in-house, billed differently
A guest staying with you and a member of the public walking in are not the same billing situation, and the system does not pretend otherwise.
Walk-in:opens its own service party and settles by cash or card at the counter.
In-house:rides the guest’s spa outlet party, whose balance later transfers onto the stay.
Either way:the same booking, the same capacity check, and the same tax treatment.
COMPARISON
Vestibel vs. a treatment diary
Capability
Vestibel
Paper diary
Point solution
Hard capacity enforced on booking
Charge posted to the guest folio
Recurring class schedules
Consumables deducted at delivery
Cancellation fee applied by policy
CUSTOMER STORIES
“
Vestibel gave us one guest record across rooms, restaurant and spa — check-in time is down 40% and we stopped losing restaurant charges entirely.
Dinesh Weerakoon · General Manager, The Banyan House
Placeholder story — no customer-story content exists yet.
A 30-minute walkthrough with your rooms, rates and outlets — no slides.
FAQ
FAQ
No. Capacity is checked under a row lock inside the booking transaction, so exactly one of them succeeds and the other is told the session is full.
Your choice per service. Charge at booking, or defer until the guest is marked attended — which is what you want for tours a guest may cancel inside the window.
Yes. An in-house booking attaches to the guest’s spa outlet party, and that balance transfers onto the master stay folio as a single line.
Yes. A practitioner role can see their services, sessions and bookings and mark them attended or no-show, without any access to the catalogue or pricing.
