A laundry catalogue, guest and walk-in orders, a workflow that ends in delivered — and the option to send it to a partner property when you have no machine.
SEE IT IN ACTION
A hotel with no in-house laundry can dispatch an order to a laundry-capable partner tenant.
OVERVIEW AND BENEFITS
Laundry is a small business inside your business
It has a price list, a queue, a turnaround promise and a delivery. Treating it as an afterthought is how bags go missing and charges never appear.
Guests order from the room
The room QR opens a laundry request without a phone call or a paper slip.
A real workflow
Pending, confirmed, processing, ready, completed, delivered — with who moved it and when.
Dispatch what you cannot do
Route an order to a partner property and keep the guest-facing status in step.
WHY IT MATTERS
Laundry disputes are always about the record
A guest says four shirts, the ticket says three, and nobody can say when it was collected. A typed order with a status trail settles it in seconds.
6workflow states from pending to delivered
2order sources — room QR and walk-in
3laundry modes — none, in-house, standalone
Illustrative figures — replace with measured results before publishing.
PRODUCT DETAILS
A laundry desk that runs itself
The catalogue, the queue and the cross-property option.
Service catalogue
Per-item pricing for wash, press, dry-clean and express turnaround.
Guest orders
Room-QR requests that arrive with the room and the guest already resolved.
Walk-in orders
Counter entry for guests and non-guests alike.
Workflow board
Move orders through the states, with timestamps and attribution.
Cross-tenant dispatch
Hand an order to a laundry-capable partner and sync its status back.
Standalone mode
Run as a pure laundry business, with the hotel and dining surfaces hidden.
Three modes, one module
How laundry behaves depends on what your property actually is, and that is a setting rather than a different product.
None:the module is simply not there.
In-house:you take guest and walk-in orders and process them yourself.
Standalone:you are a laundry business — every dining and hotel surface is hidden and the operator lands on the laundry desk.
COMPARISON
Vestibel vs. a laundry book
Capability
Vestibel
Paper book
Point solution
Guest ordering from the room QR
Typed workflow with timestamps
Dispatch to a partner property
Standalone laundry-business mode
Per-item price catalogue
CUSTOMER STORIES
“
Vestibel gave us one guest record across rooms, restaurant and spa — check-in time is down 40% and we stopped losing restaurant charges entirely.
Dinesh Weerakoon · General Manager, The Banyan House
Placeholder story — no customer-story content exists yet.
A 30-minute walkthrough with your rooms, rates and outlets — no slides.
FAQ
FAQ
Dispatch the order to a laundry-capable partner property. A landlord-side record coordinates the two tenants and syncs status back, so the guest-facing state stays correct.
Yes. The room QR opens a laundry request with the room and guest already resolved from the code.
Yes. Standalone mode blocks the dining and hotel admin surfaces and funnels operators straight to the laundry desk.
Laundry keeps its own order ledger rather than billing through the folio engine, which is why a standalone laundry business can run on it with no hotel side at all.
