OPERATIONS

The parts of the property nobody sells software for

Spa and services, laundry, staff, attendance, payroll, expenses — and the reports an owner actually asks for, built from the same data as everything else.

SEE IT IN ACTION

Every operational charge lands on the same folio the front desk and the restaurant post to.

OVERVIEW AND BENEFITS

Back of house is where the margin lives

A property does not lose money at the front desk alone. It loses it in unbilled treatments, untracked laundry, payroll rebuilt by hand each month, and expenses nobody reconciles.

Everything reaches the bill

A spa treatment, a laundry ticket or a service booking posts to the guest folio like any other charge.

Payroll built from attendance

Hours come from real clock-ins through one calculator, not from a spreadsheet rebuilt every month.

Reports without a data project

A registry-driven report framework means numbers come from the operational tables directly.

WHY IT MATTERS

The back office is usually the last thing to get a system

Front desk and POS get bought first. Everything behind them stays on paper and spreadsheets — which is exactly where the reconciliation problems come from.

5operational domains on one platform
1calculator behind every payroll hour
0spreadsheets in the month-end close

Illustrative figures — replace with measured results before publishing.

PRODUCT DETAILS

The whole back office, connected

Bookable services, laundry, people, money out and the numbers over the top.

Operations charges are not a special case

A spa booking and a restaurant order are the same shape of thing: something the guest consumed, priced, taxed and posted to the folio.

Same billing anchor:a walk-in spa visit opens its own party; an in-house treatment rides the guest’s stay.
Same tax engine:service bookings enter the tax base exactly as order items do.
Same settlement:settle at the counter, or transfer the balance onto the room.

COMPARISON

Vestibel vs. a back office on paper

CapabilityVestibelSpreadsheetsPoint solutions
Service bookings posted to the guest folio
Laundry orders tracked end to end
Payroll derived from clock-in data
Expenses categorised with receipts attached
Reports across every operational domain

CUSTOMER STORIES

“

Vestibel gave us one guest record across rooms, restaurant and spa — check-in time is down 40% and we stopped losing restaurant charges entirely.

Dinesh Weerakoon · General Manager, The Banyan House

Placeholder story — no customer-story content exists yet.

RELATED RESOURCES

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REQUEST A DEMO

See it on your own property

A 30-minute walkthrough with your rooms, rates and outlets — no slides.

FAQ

FAQ

No. Each area is separately entitled, so a restaurant-only property can run POS and expenses without ever seeing spa or housekeeping surfaces.
Yes. An in-house booking rides the guest’s stay and posts a service charge to the folio; a walk-in opens its own party and settles at the counter.
From attendance punches, through a single hours calculator shared by every surface, so a payslip and a timesheet can never disagree.
Yes. Every report in the registry supports PDF and spreadsheet export from the same screen, with no per-report wiring.