ENGAGEMENT & GROWTH

Fill the rooms, then keep the guests

WhatsApp guest messaging, a booking website you can build in an afternoon, reviews and loyalty, and OTA sync that keeps every channel in step.

SEE IT IN ACTION

WhatsApp guest messaging is now included on every plan.

OVERVIEW AND BENEFITS

Demand and retention, on the same data

Growth surfaces are only useful when they know what the property knows. A booking site that shows real availability, a message that quotes the real folio, a loyalty balance earned from real spend.

Reach guests where they already are

Confirmations, reminders and requests over WhatsApp, driven by the same notification catalogue as email.

Sell direct

A website with your live room types and a booking request queue you triage.

Stay in step with the OTAs

Rates, availability and restrictions pushed out; reservations landing straight on the board.

WHY IT MATTERS

Commission is the second-largest line after payroll

Every direct booking is a commission you keep. Every returning guest is an acquisition you do not pay for twice.

1catalogue behind email, SMS and WhatsApp
0commission on a direct booking
4growth surfaces on one platform

Illustrative figures — replace with measured results before publishing.

PRODUCT DETAILS

The demand side of the property

How guests find you, how you talk to them, and why they come back.

Every message is template-driven

What a notification says is a template you edit. Which channels fire it is a per-event setting. Neither is hard-coded into the product.

Per event, per channel:decide whether a booking confirmation goes by email, WhatsApp, both or neither.
Your words:edit the subject and body per channel, with the placeholders that event provides.
Reset when you want:restore the seeded default without losing the ability to edit it again.

COMPARISON

Vestibel vs. bolt-on marketing tools

CapabilityVestibelSeparate toolsOTA only
Messaging driven by real booking data
Website showing live room types
Loyalty earned from actual spend
Channel rates pushed from one grid
No per-booking commission

CUSTOMER STORIES

“

Vestibel gave us one guest record across rooms, restaurant and spa — check-in time is down 40% and we stopped losing restaurant charges entirely.

Dinesh Weerakoon · General Manager, The Banyan House

Placeholder story — no customer-story content exists yet.

RELATED RESOURCES

Explore related resources

REQUEST A DEMO

See it on your own property

A 30-minute walkthrough with your rooms, rates and outlets — no slides.

FAQ

FAQ

Not for the basics. Confirmations, reminders, guest requests, reviews and loyalty all run from the data the property already holds.
No. WhatsApp guest messaging is included on every plan, and it is a transport for the same notification catalogue that drives email.
Yes. The website builder publishes your room types and takes booking requests into a staff triage queue.
It pushes rates, availability and restrictions to connected channels and receives reservations onto the board. Contracted allotments cap each channel independently of the house.