Guest laundry is small money and disproportionate irritation. Items go missing, charges are forgotten, and the guest who asked for a shirt by six has no way to know whether anyone is doing it.
Treating it as a workflow rather than a favour fixes most of that: an order with items, a state it moves through, and a charge that reaches the folio automatically at the right point.
Guests can raise the order from the room rather than phoning reception, which is both faster for them and one less thing for the desk to transcribe.
A property with no machine of its own can dispatch to an external provider and still track the order end to end — and a laundry business with no rooms can run the module standalone, because it is not coupled to the hotel side.